As we get close to the end of June, it's natural to have some students leaving the studio. Sometimes, it's due to a move away from the area. Other times, priorities or financial situations have changed & lessons are no longer an option. And, other times ... well, perhaps we are breathing a sigh of relief after a tough year with a particular family. (Though hopefully this last one is a rare occurrence.) How can we say goodbye in a manner that leaves everyone positive?
At this time of year, I am always torn between finishing out the year with a bang & wanting to get going on next year's plans. So this week, I wanted to share the articles & ideas that kept my excitement up ... during a time of year that typically leads to burn out.
Registration is in full swing in my studio & that means I am deep into scheduling. While I love many aspects of travel teaching, I will admit to feeling a wee bit jealous of my in-studio colleagues when it comes to scheduling. While I have learnt that scheduling will always be a jigsaw puzzle for travel teachers, there are ways to ensure that your final schedule doesn't become a headache for the rest of the year. This is your guide to scheduling your travel schedule!
I am sure we all have horror stories of 'those' clients. The ones that seem to truly think that we sleep under the piano bench, our schedule only involves their family, or our policies don't actually apply to them. We might love the kids, but the drain of week after week of unreasonable and last-minute requests catch up quickly. But, it doesn't have to be this way! Here is a 3-step process to ensure that you get the BEST clients for your studio!
This month, is all about taking the good will we have built with our clients and transferring it into renewed contracts for the fall (or summer depending on your studio). But, before our clients can flock back to our studios ... we need to be ready ourselves. This is your guide to knowing what to include in your registration process and how to make the best documents for your studio!
One of the best types of information we can have as business owners is, "What do our clients really think of us?". This is the information that they share with others they meet, as well as provides the backbone for reduced churn rates & higher student retention ... which leads to higher profits. This is my guide to finding out what your clients REALLY think.
This month on The Unfinished Lesson, we will be looking at ways to retain clients. With registration coming up in many studios, it is important to remind students & parents alike why they just HAVE to stay with you for another year. Find out best tips for increasing your re-enrollment rates & tracking your success!